HOW TECHNOLOGY IS DISRUPTING FINANCE IN THE FUTURE (July 18, 2018)
The PWC report, “Financial services technology 2020 and beyond: Embracing disruption” identified what PWC called ‘the ten competitive technology-driven influencers for 2020’:
1) FinTech will drive the new business model;
2) The sharing economy will be embedded in every part of the financial system;
3) Blockchain will shake things up;
4) Digital becomes mainstream;
5) “Customer intelligence” will be the most important predictor of revenue growth and profitability;
6) Advances in robotics and AI will start a wave of ‘re-shoring’ and localisation;
7) The public cloud will become the dominant infrastructure model;
8) Cyber-security will be one of the top risks facing financial institutions;
9) Asia will emerge as a key centre of technology-driven innovation; and
10) Regulators will turn to technology, too.
The World Economic Forum (WEF) adds 7 predictions to the mix:
11) A decentralised, global future for payments;
12) Peer-to-peer lending will reduce bank deposits;
13) Crowdfunding threatens today’s intermediaries;
14) Human advisory roles will diminish;
15) Decline in skills a consequence of increased reliance on third parties e.g. FinTech start-ups for risk modelling and data collection;
16) Electronic trading gets riskier; and
17) Greater spread of financial technology.
Meanwhile, Fintech News quotes World Economic Forum study author Jesse McWaters making a final prediction, that banking and insurance is being shaped increasingly by large technology firms supplying critical technology to the sector, and that opens the door to direct competition at a later stage.
“Financial institutions increasingly rely on technology firms for their most strategically sensitive capabilities, but can so far only offer their ongoing business in return,” says McWaters.