News

Covid-19 by itself is not the only driver changing how we live, work and play, but it is one of a cluster of change agents that have shifted the narrative for businesses who must now re-engineer to meet new customer behaviours and problems, as well as the needs of the planet.

 In these uncertain times of job losses, salary cuts and business failures, our levels of resilience will be tested like never before. Here's what fairytales can teach us.

Experts agree that to show good leadership during a pandemic is to avoid downplaying the threat and to instead take action, which is easily said but harder in practice because the extent of the COVID-19 disruption makes any decision feel like a roll of the dice. So what is good leadership in crisis?

What if you or a loved one got Covid-19? What if you get made redundant because of the lockdown fallout? What if you end up bankrupt? What if you lose your house? What if you can't ever get another job and end up in the line at WINZ?

Most businesses in New Zealand are focused on survival. As a result, many are looking for handouts. Still, one Auckland accountant is cautioning that there is no such thing as free money and that businesses should instead be taking a three-step 'survive, recover and thrive' approach starting now.

The impact of COVID-19 on business in New Zealand is unprecedented and the challenge facing SME owners during these uncertain times is how to navigate their business through the various alert levels.

Good cash flow the lifeblood of a business and can be challenging at times, especially when you are growing or faced with the unexpected. Here are 10 things to help effectively manage business cash flow.

The tough guy or gal approach to performance management rarely works because it triggers a fear, anxiety and stress and when humans feel under pressure, they stop thinking clearly, they make mistakes and their morale slumps. Say what you mean, and mean what you say, but only from the vantage of making a genuine effort to improve the performance of your staff member.

I remember one day as a child rushing into the surf, delighted and excited. Suddenly I stopped dead at the sight of a wave bearing down on me.

Face to face communication allows us to fill in the blanks about the other person's intention, tone and message -- gestures, facial expressions, verbal tone -- but in the modern workplace, email has become the de facto mode of communication. Getting it wrong -- most of us do -- can be costly.