Rethinking the classic

Rethinking the classic "can i help you?" in contemporary customer service (September 19, 2023)

There was a time when the friendly query "Can I help you?" symbolised the epitome of stellar customer service. However, as times have evolved, this once-appreciated phrase can now be met with more scepticism than warmth. Reflecting on the changing landscape of customer service, the perspective becomes clear.

Does an All Blacks loss affect the economy?

Does an all blacks loss affect the economy? (September 19, 2023)

Do sports teams, even ones as iconic as the All Blacks, affect our economy? Drawing on international comparisons, an economist, Michael Leeds, likened a baseball team's economic influence to a mid-sized department store. Baseball, with its 81 home games, boasts an extensive season, yet its financial contribution remains surprisingly small. Could the same be said for our beloved All Blacks?

How Spot Factoring Helps Resolve Cash Flow Gaps

How spot factoring helps resolve cash flow gaps (March 13, 2023)

The term spot factoring is a popular option to solve cash flow issues today. It is basically the same thing as single invoice finance and refers to the practice of being able to pick your spots and choose which invoices you want to factor. This allows you to maximize the amount of cash that you have on hand while incurring the minimum fees to guarantee sufficient cash flow.

Recession, the rebuild after Cyclone Gabriel and a fly in the ointment

Recession, the rebuild after cyclone gabriel and a fly in the ointment (March 13, 2023)

Natural disasters like Cyclone Gabriel can have a significant impact on the economy, both in the short and long term. In a short time, disruption to supply chains, loss of infrastructure, and increased costs can slow economic activity.  However, in the long term, disasters can create opportunities for growth and development.

Micro-managing remote workers and how to fix it

Micro-managing remote workers and how to fix it (March 13, 2023)

Over monitoring, remote working employees is a new, emerging issue that takes some of the gloss off working from home. The pandemic has transformed how we work, and remote work has become integral to many businesses.  However, with this shift comes a new set of challenges, including the issue of micro management. A report from Qatalag and GitLab highlights the negative impact of over-monitoring on employee productivity and morale.

Is employer bias robbing business of real talent?

Is employer bias robbing business of real talent? (December 6, 2022)

A common criterion that Kiwi employers apply to candidates is an answer to the question 'are they a good fit?' But what if being a good fit isn't actually a good thing for the business? Ask yourself, do we select All Blacks because they are the 'right fit' or because they are the best candidate for the position?

Two men, two journeys--who got it right?

Two men, two journeys--who got it right? (December 6, 2022)

True story: There was a man, a tradesman, who saved every cent he could. His wife shopped on coupons, and he worked overtime at every opportunity. He cashed in his leave rather than take a holiday, and when somebody needed cover on the job, he was there... because he had a dream. A meant to retire at 50 and enjoy life.

Business cash flow looking tight over Xmas and New Year?

Business cash flow looking tight over xmas and new year? (December 6, 2022)

Interface's spot factoring service for SMEs who provide goods and services B2B could be the solution. Why wait for customers to pay when our facility provides 90% of the unpaid customer invoice(s) value now so suppliers/staff can be paid on time.

Why we need the office

Why we need the office (August 7, 2022)

When thinking of the office, it’s easy to fixate on the aspects of it that relate most directly to work—the daily commute, spreadsheets, meetings, paperwork, logistics, reports—but there is one aspect of coming into the office that is both important and overlooked. Socialisation.

Why bad feelings help you get unstuck

Why bad feelings help you get unstuck (August 7, 2022)

If you feel like you are spinning your wheels in your career, your business, or relationships—it turns out that the stuck feeling you are experiencing may be a good thing.

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Instant Cash for Your Business

Interface is NZ's leading alternative finance source for small and medium sized business. We have over 15 years' experience in NZ with our specialist invoice discounting (spot factoring) service and can turn your debtor invoices into immediate cash to pay your creditors on time. Why wait for your debtors to pay you in 30 to 45 days when you can have cash today?